Meet the Medidesk application and the team behind it.

We are a tech startup company operating in the healthcare and cosmetic medicine industry. Medidesk is a software application for comprehensive management and analysis of patient requests. It allows for effective management of a medical clinic, monitoring of business performance indicators, and all marketing channels. Our solution is currently deployed to more than 350 medical clinics throughout Poland.

Medidesk

Medidesk statistics

More than 350 clinics
use the Medidesk application daily
More than 3500 front desk operators
log into the system every day
Over 800 managers
conduct their daily analyses with the use of the application
Over 15 million patients attended to,
following telephone requests in clinics throughout Poland
16% increase in revenues on average
in the first three months of active use of Medidesk
37% average increase
in marketing campaign effectiveness with Medidesk present
Over 9 million
additional revenues among clients managing their patient requests with Medidesk
+55team members

Meet our team

Our crew is made up of extraordinary people characterized by timeless engagement in anything they do. We develop Medidesk as a team, and each day we make every effort so that the company grows at the highest rate with the use of the best available technologies.

Daniel Nowocin
CEO

The Creator of Medidesk. Based on many years of experience in the healthcare industry he brought to life the application which facilitates the work of hundreds of medical clinics throughout Poland today. Board advisor and mentor to managers in the field of patient acquisition and business development. Our strategist and sales guru. Meetings with clients are his natural environment, where he helps them overcome their daily challenges. A born leader. Enthusiast of all forms of active lifestyle and traveling.

Dawid Sakowski
Product Development Director

He was involved in many startup projects related to new technologies. Implementing products, advertising campaigns, social media, product management, image creation – he is no stranger to any of these things. Every day he finds new solutions to systematically improve the Medidesk application and adapt it to the current needs and expectations of our clients. After work he is a fan of Real Madrid, cooking and running.

 

Anna Maria Listopad-Nowocin
CMO

A Medidesk evangelist ever since it came to be. She holds a combination of competencies in the field of online marketing gained throughout a decade of experience from international tech companies operating in Programmatic and eCommerce industries. A creative “one-man-band” well accustomed to the startup dynamics. She is responsible for educating the healthcare industry globally about the Medidesk application. Enthusiast of video production, tennis, and travels.

Maciek Marczuk
CTO

Architect and the beautiful mind responsible for creation and development of the Medidesk application. In his work, Maciek utilizes 10 years of experience in the field of design, development, and implementation of dedicated software. He boasts a track record of many unique projects, which he delivered so far. His dark humor and a collection of original t-shirts are his trademarks.

Anita Chabrowska
Marketing Director

Enthusiast of new trends in marketing communication. Author of numerous professional publications in the field of marketing. She has over 11 years of experience in the advertising industry. She’s worked for such brands as Samsung, Henkel, Ferrero, adidas, Costa Coffee, PZU, Cinema City, and many others. Fascinated by the idea of lovemarks – authentic, ethical, thoughtful, creative, expressive, bold, and questioning the status quo. In her private life, a mom of two girls. She runs marathons.

Paweł Sadowski
Customer Success Director

He creates customer value and makes sure they remain satisfied. He also manages the Training Department at Medidesk. Experienced in building call centers and managing B2B and B2C processes. He managed Customer Service, Sales, Debt Collection and Document Logistics Departments at some of the largest players in the insurance industry. He also managed a Contact Center which served European customers in 9 languages. He holds a Kozminski University MBA diploma.

Jakub Stępnowski
Deputy Sales Director

Expert in the healthcare industry and advisor to management boards in the field of innovative technologies and service profitability diversification. His ties to the healthcare industry reach a decade in the past. He holds critical knowledge in the scope of building Call Centers for medical clinics. He took part in 110 projects supporting the development of hospitals and walk-in clinics throughout Poland, as well as in about 300 audits of front desk operations. A fan of innovative technologies, especially the development of artificial intelligence.

Mariusz Pawełczyk
Chief Strategy Officer

He is responsible for the development strategy of Medidesk in international markets. He gained his professional experience at international technology companies, where he assumed the position of a managing director and responsibilities related to business development in Central and Eastern European, Middle Eastern, and African markets. He spends his free time hiking in the mountains, devouring books, and listening to podcasts and audiobooks.

Learn about our history

Initial analysis of potential client requirements
January 2016
June 2016
First mockups and prototypes of the system
First software development work
October 2016
January 2017
Alpha version of the application, first implementations on client sites
Integration with HIS-type external systems
October 2017
March 2018
More than 100 active client
More than 1 million processed patient requests in medical clinics throughout Poland
June 2018
September 2018
Versions 2.0 of the application. Implementation of the Management panel along with statistics for owners and managers
Over 4 million patient requests processed in medical clinics throughout Poland
June 2019
April 2020
A telemedicine platform with VoIP communication capabilities created for doctors, front desk employees, and managers
Softphone software for answering and initiating telephone calls through the application
June 2020

Our Clients

and hundreds of others across Poland

Try medidesk free of charge

More than 350 medical clinics throughout Poland currently use Medidesk. Join them! Set up an account free of charge and learn about the advantages of the Medidesk app. It’s free for 14 days!

    Try it free for 14 days

      Make an appointment for a free Medidesk presentation

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